Whether you've got a question about your subscription, hit a bug, or want to flag a privacy concern — here's how to reach the right person fast.
General support
For account, billing, plan or general help.
Feedback & partnerships
Feature requests, collaborations, press & partnerships.
Grievance Officer
Designated under the IT Act, 2000 & IT Rules, 2021. Use this channel for privacy, data-correction, or rights complaints.
Joydeep Paul — Grievance Officer
Complaints acknowledged within 24 hours, resolved within 15 days.
Operating address
Joydeep Paul
Shillong, Meghalaya
India
Response times
We aim to respond to all email enquiries within 2 business days. Grievance complaints are prioritised and acknowledged within 24 hours as required under Indian IT Rules, 2021.